Reduced service announcement

A little background

Bucky Box was started 7 years ago in 2011, as a prototype application for a single local food business. This expanded into a fully blown startup with a little bit of seed money and a government grant as we knew the software was needed if local food was to take hold. The software launched publicly in 2013 and gained adoption in key countries of UK, Australia and NZ. And by 2014 we had decided to open source, this migration was started in 2015 and completed in 2017.

We helped a lot of local food enterprises along the way,  and still do. However Bucky Box as a product failed to pick up enough local food enterprises to be viable as a “startup venture”. From 2015 onwards we scaled down the team.

Since this time Bucky Box has been a labour of love on an open-source project. What we do here is provide hosting so the experience is turn-key, we do this as a volunteer operation. As of 2018 we no long directly offer customer support.

Some key takeaways below

Bucky Box is an Open Source project

All our software is open-source. What this means is the blueprints are in the open domain, you may if you wish even hire your own developer to install it on your own cloud servers, independent from us and you’re free to modify it as you need.

You pay for hosting only, we do not profit

If you sign up and use this service on our site, the fee you pay only covers the costs of maintaining the servers that the software runs on. Plus of course admin fees we are charged, things like accounting fees, software products that ‘keep the virtual lights running’.

Ced and I, being the founders, volunteer our time.

Customer support has ceased

We no longer directly offer training nor technical support for the service. Though we’ve seen many new operations join the service without drawing on training or technical support, I want to be explicit in that we recommend only using Bucky Box if your business the DIY type or has a dedicated technical team.

We do not anticipate many support issues as the software is very stable and has been running for years.

We may train third party contractors who may be able to help as independent support consultants, however at this time we make no commitments to this.

Code Freeze

Bucky Box code is frozen. We will not be adding new features or doing bug fixes on the product, though the community is free to submit their patches should they wish.

Our commitments

We are committed to maintaining the hosting service, at a minimum, for another 2.5 years (through to the end of 2020), possibly longer. Unless unforeseen issues crop up and things become cumbersome.

Thank you!

Bucky Box was launched on the idea of providing a much needed service to farms and businesses that were taking part in a resurgence of local food. We grew our team and built a product that helped many farmers and box scheme operators.

Bucky Box continues to be a gift to the farms and local food operations that rely on us.  It is the love and appreciation of those local food heroes that kept us continuing our work.

The web store is now available as open source and ready for your tinkering

Bucky Box open source web store is now available on GitHub

We announced last year that Bucky Box is transitioning to open source. Yes okay, that was a while ago but today we’re excited to spread the word that the Bucky Box web store source code is now available on GitHub under the GPLv3+ license.

It’s been quietly available for a while now, but we thought to announce it today because this codebase is now running live for a subset of Bucky Box powered businesses. Over the weeks ahead we’ll be quietly rolling it out to everyone else. In other words, it’s tested and reliable.

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Opening up the secret sauce. Open sourcing Bucky Box

I took this photo last night, check it out…

Matt Mullenweg visits Wellington and talks about the benefits of Open Source

Do you know who he is? Okay, well the slide tells it all. It’s Matt Mullenweg, the guy leads the stuff that powers 22% of web sites out on the Internet today. Twenty – Two – Percent. Wow. That’s WordPress, and it’s an open source success story.

It’s a timely visit for sure. This is because last week we made the decision to open source  Bucky Box.

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Wairarapa Eco Farm CSA – Farmer’s left to farm

Wairarapa CSA, Femke and the hens
Frank and Josje run New Zealand’s first Community Supported Agricultural scheme (CSA). They live in a Mediterranean style, straw-bale walled farmhouse near quaint Greytown in the beautiful Wairarapa. Their land overlooks fertile plains up to the often dark and stormy Tararua ranges. The property is filled with hens and chicks, barking dogs and running children. They do most of the growing for their customers at their farm up the road.

CSA is agriculture that is supported directly by the people who eat the food produced on a particular farm. Shares are bought for a season at the farm via a “membership” or a “subscription”. The dividend that you receive for this investment is a box (or bag, or basket) of nutrient rich fruit and veg, often organic and picked just hours before they arrive the city. In New Zealand, Wairapapa Eco Farm (WEF) delivers bags of fruit and veg over the ranges to New Zealand’s capital city Wellington. Continue reading

New Feature! In-app emailing, making customer engagement easy

This week marks the release of an important new addition to Bucky Box… an in-app emailer. You’ll now find an inconspicuous wee mail icon which when clicked will bring up the Bucky Box emailer.

The emailer will allow you to:

  • Send individual emails
  • Send Group Emails and newsletters
  • Create and message templates for your most used messages
  • Insert dynamic content into messages with merge-tags

Bucky Box emailer

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Unlimited Magazine features Bucky Box and NZ Social Enterprise

Unlimited Magazine features NZ Social Enterprise including Bucky Box

A mysterious parcel arrived at Bucky Box HQ yesterday. When I ripped it open, I found the latest copy of Unlimited Magazine – ‘Inspiring New Zealand Business’.

It took me a moment or two to remember why this magazine had been mailed to us, and then the penny dropped – a couple of months back, I had a good chat with a friendly reporter who wanted to hear more about our story with a particular interested in our take on social enterprise.

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Hashtags for local food

Twitter Hashtags for Local Food

Hashtags are a great way to follow specific areas of interest on Twitter, so here’s our run down of hashtags we follow to keep up on the amazing work going on around the world in the local & organic food movement.  Set up a couple of feeds in tweetdeck / hootsuite, and watch the good news roll in!

We’ve also been curating a list of people who talk & work on creating a people & planet friendly food system for you to follow.

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The story behind Bucky Box

The Bucky Box Startup Story (this was the first logo)

I got involved last winter kickstarting a high profile vegetable box scheme with some friends for the Auckland region.

What’s a vege box scheme I hear you ask? Well I’m glad you asked, it’s a service that offers box of local vegetables, usually organic, delivered to your door. Now that’s all good and that, but what I didn’t expect to see quite so clearly was the reason why we mostly have mega farms and chemical food on the table.

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